Utilizing a Continuous Process Improvement Model to Enhance Your Existing Student Success Programs

March 20, 2024
Categories: Presentations and Publications

Michael Spivey, Assistant Director for Student Success
Margaret Forrest, Assistant Director for Student Success
Association for the Coaching and Tutoring Profession (ACTP); Charlotte, NC; March 2024

Abstract:
Student Success programs rely on effective assessments in order to understand current student needs and project program improvements to meet ever-changing student demands. Assessments allow program directors to continuously reflect upon current practices to identify incremental and breakthrough process improvements.

This presentation will delve into current assessment tools using a continuous process improvement model. This model allows staff to identify potential modifications and assist directors in improving their success programs through incremental change. The model emphasizes analyzing, reflecting, and modifying existing assessments. Participants will gain knowledge and practical applications to assist in implementing ongoing program improvements.
[Link to the Presentation]